Answers to Your Heating and Air Conditioning Questions

Find straightforward information about repairs, installations, rebates, and our Bay Area service coverage. Get peace of mind from an expert HVAC team with over 28 years of experience.

FAQs

Your HVAC Service Questions, Answered

  • What areas do you serve for HVAC repair and installation?

    We serve Hayward, Fremont, San Leandro, Pleasanton, San Jose, and nearby cities. We do not service Oakland or Berkeley.

  • What brands of heating and air conditioning equipment do you install?

    We primarily install Carrier and Mitsubishi Electric systems. Other brands are available on request for your specific needs.

  • How does your diagnostic fee work for HVAC repairs?

    Our diagnostic fee is $115 and includes a complete evaluation of your heating or cooling system. If you approve the recommended repair during the same visit, the diagnostic fee is waived.

  • Can you help with heat pump upgrades and local energy rebates?

    Yes. We regularly help Bay Area homeowners navigate rebate opportunities through Peninsula Clean Energy, San Jose Clean Energy, Silicon Valley Clean Energy, and Tech Clean California. Our team explains eligibility requirements and assists with the paperwork needed to maximize available incentives.

  • Do you offer solutions for homes without attic or crawlspace access?

    We specialize in Mitsubishi Electric ductless mini-split systems, which are ideal for Eichler-style homes, ADUs, garages, and additions where ductwork is not possible.

  • Are your HVAC technicians certified?

    Yes. Our technicians are EPA, ESCO Institute, and A2L certified, and receive ongoing training to stay current with the latest equipment.

  • Do you offer financing for HVAC installations?

    es. We offer Wells Fargo financing, including an 18-month payment plan to make upgrades more convenient. Subject to approved credit.

  • What warranties come with new HVAC installations?

    New installations include a 10-year manufacturer warranty on equipment and a 3-year labor warranty backed by our team.

  • Do you offer HVAC maintenance plans?

    Yes. Our maintenance plans include coil cleaning, refrigerant checks, electrical inspections, and one filter replacement per visit.

  • How quickly can you respond to a service call?

    We typically respond within 24 to 48 hours. After-hours texts are monitored for urgent heating and cooling needs.

Still have questions? We're here to help — contact us today or give us a call!